It is critical that you carefully consider the role they will play when it comes to hiring reception personnel. Receptionists are often the first face that a visitor will see when they enter your building and their role is much more than just sitting behind a desk. It is important that you give them an appropriate space to work from and a Next day delivery office desks company such as Bestbuyofficechairs can help you out with this.
Here are our top tips to make sure you select the best reception workers.
Personality – now when in your work ads or during interviewing you will not be allowed to ask for someone of a particular personality style, but you may ask questions that would be able to demonstrate to you those people that would be able to cope with the multitasking needed as a receptionist as well as those skills that are needed to deal with difficult visitors as well as those skills that are needed to deal with difficult visitors
Communication – for someone employed in a reception environment, great communication skills are a must. As the receptionist is the first touch point for many tourists and potential customers and customers, this is important. These may be talking in person, over the phone or even via an email address for enquiries that your receptionist is responsible for.
Job needs – To find the best workers for your reception area, the first thing you can do is to define exactly what you want them to do. For instance, when they enter the building, they will simply meet and greet the public or you will ask them to answer the phones, book appointment times and room for events.