On August 25 we were connoisseurs of a change in the conditions of use of WhatsApp made alarm bells ringing. A modification that allows the company to share our phone number with Facebook and a matter that was the subject of hundreds of criticism. Unfortunately, this case is not unique in its kind, but there are few who abuse our services “trust”, “need” or simply that not us read .
One issue that can not help but pick up on the occasion of the next update of the conditions of PayPal, some rules which will come into force on November 19 ** but the company has already commissioned officially published. In fact, it has been for the last two days when he has started sending emails to your regulars.But what exactly they say?
The new terms
In this way and through its website, you can find both current terms as those that come upon us. A text in which a number of issues have drawn our attention powerfully. We are referring, for example and among others, the fact that, from that date, the criticisms are “prohibited”.
Indeed, because the document says, as such, to commit ourselves to not evaluate them negatively. Specifically it is an amendment to paragraph 4.4 , which urges us to accept the following: “undertakes not to give false information about PayPal and negatively not value ourselves as payment in their communications with customers or in public communications”.
In the same section it adds that we should not “deter or prevent customers to use PayPal”; and that if we allow our customers to pay with PayPal, we “treat the payment with PayPal at least on par with other forms of payment offered.” “PayPal does not recommend applying surcharges for being a commercial practice that can penalize the consumer and create confusion, unnecessary obstacles and bounce at the time of payment , ” he concludes .
We also look at other issues contained in the first paragraphs of the document. This is the point 1.3 referring to intellectual property and that now the company is declared with the right to use the trade name of the company, its logo, trademarks and similar on its website and applications (web and mobile) with justification “display information about the company and its products.”
The protection seller and the buyer also change. And yes, they will do worse. For example, modifications are included in Article 11 to determine what items are not included in it. Namely intangible items, licenses for digital content and services; the cash equivalent products, payments for financial products and investments; and donations. *
As for buyers, Article 13 is altered and communicates that transactions excluded from the protection will be purchases of any interest in a business, the vehicle “including, without limitation, motor vehicles, motorcycles, caravans, aircraft and boats, except for portable personal light vehicles used for recreational purposes such as bicycles “, and payments made on platforms of crowdfunding.
Nor are covered equivalent items to cash “including, without limitation, items of value stored as gift cards and cards pre-payment”, gambling and “any activity involving the possibility of winning a prize” , payments to state agencies, donations and purchases of items that are collected in person.
In addition to the information relevant to the articles in question, he added that now buyers have to wait 7 days from the date of payment for a claim for an order not received.
Moreover, the company also reports that fail to provide service to users of Turkey(although not specify the reasons). Brazil also has special conditions that prevent personal money transactions. The increase in fees for receiving payments in commercial transactions is another of the sections that are worth comment.
Finally, we can not fail to mention that the protagonist of our article entity also informs us that if we do not agree with its new policy can close our account free of charge and provides a specific link to do so.
Other controversial changes
That said, we can not comment on the case of PayPal is not the only controversial that has taken place in recent years. In fact, apart from this and WhatsApp, we are left with two occurred in late 2015 and in 2012.
Regarding the oldest, it affected Instagram and took place just after being acquired by Facebook, where users that their navigation data, reported geolocation, cookies and device information would be exchanged with the social network. Something that although now seems even normal, then put together a stir.
Some statements that collided squarely with the right to privacy and communications and involving a multitude of risks. A case in which the company quickly rule, said that there had been a misinterpretation of their new terms.Tags: PayPal