As VoIP has increased in popularity as a business tool, the wholesale market for services has become more competitive and complex. With larger numbers of players in the market, the number of options available is larger than ever.
This means buyers can be faced with a choice of VOIP termination services and it can be difficult to know which is going to best address the needs of the business in terms of the cost and reliability of the service offered. The process of choosing can be time consuming, which is why simplicity is the key to making it easier and quicker.
Pricing models
One of the main reasons businesses turn to VoIP is to save money. however, pricing models between termination providers vary considerably. This can make it hard to decide on the best solution.
Fixed rate models offer a flat rate calling solution that will not vary with usage. This has the advantage of simplicity; however, it does not take into account variations in the volume of calls, meaning that you could end up paying more than you need to at times. Where carriers see major variations in the amount of VoIP traffic, using an ‘arbitrage’ model may be a better option. This model responds to traffic levels and charges accordingly.
VoIP specialists such as https://www.idtexpress.com/ have access to a wide range of termination providers. They can therefore offer pricing models based on different requirements, allowing them to provide customers with a flexible, customised service.
Carrier platforms
To streamline service provision and ensure customers get a fair deal, suppliers are turning to the use of automated carrier platforms. These allow the buying and selling of termination services for VoIP at the wholesale level.
This means users have access to a global network of suppliers and operators, and the platform can select the best and most cost-effective route for each call. Using a secure and simple to operate system, this ensure the best value service with no need to deal with the underlying complexity of different pricing models.
It also has other advantages, including better and more up to date reporting, billing in real time, and guaranteed levels of up time. All this ensures that the process of switching to VoIP is a much smoother one for the customer.
