Many consumers state that delivery options are one of the key factors that influence purchasing decisions.
In fact, as this Forbes article explains, more than 80% of consumers won’t shop with a business again following a poor delivery experience.
In recent years, consumers have become accustomed to being able to purchase something online and receive the goods either on the same day or the next day. Offering a range of delivery options can be a good way for businesses to differentiate themselves from their competition. For customers looking for same day courier Bristol All About Freight is one of the excellent alternatives available.
Selecting the right courier is key
While Royal Mail was once essentially the only option for businesses, there are now countless courier companies providing services up and down the country. So, if your business isn’t offering the same variety of delivery options as your competitors, there is a high chance that you are losing customers too.
But it’s important to note that not all couriers are equal. Some have better reputations than others, and some are able to provide additional services that may appeal to your customer base. So, making the right choice is critical. But how exactly do you make that all-important decision?
How to select your courier
While cost will certainly play a role in the decision-making process, it is important not to prioritise this over every other factor. After all, if your chosen courier isn’t reliable then both your business and your customers are likely to be disappointed or frustrated by the delivery process.
When looking for a same day courier Bristol or any other area of the country, it is also important to think about the variety of options the courier offers. Although some customers will be willing to wait for their delivery to arrive, others will want faster options.
Expedited services are likely to cost more. But as consumers often abandon baskets if they discover that delivery fees are too expensive, associated costs are something you will need to balance carefully.